Changing Gears

Changing Gears Program Coordinator

Changing Gears Mission
• To empower people who are working towards prosperity by providing affordable
transportation solutions.
Changing Gears Vision
• As we help each other, people will have the freedom to accomplish their dreams.
• Faithful – Listen to God and do what he says.
• Integrity – Do what is right, even when it’s hard.
• Innovate – Continually learning, creating and improving.
• Collaborate – Work as a team to accomplish our mission.
• Celebrate – Mark achievements with joy.

Position & Description

The Program Coordinator is responsible for coordinating and completing all of the tasks necessary to implement our client programs. By executing these responsibilities while following our Values, this position will help accomplish our Mission and fulfill our Vision.

Job Duties & Responsibilities

Coordinate Client Programs

  1. Communicate and work directly with clients for all programs
    • Communicate with clients via phone, text, and email
    • Meet individually with clients
    • Present to groups of clients at partner organizations
  2. Execute all client-related tasks for client programs
    • Sell cars, interview clients, collect payments, coordinate celebrations, schedule appointments, keep all digital and physical records organized
  3. Coordinate programming with shop operations
    • Work with Vehicle Operations Director to serve clients
  4. Work with Program Coordinators at partner organizations
    • Process referrals and manage client pipeline
    • Provide client updates and feedback to partners
  5. Collect and report client program data
    • Collect client surveys and feedback
    • Enter data into Salesforce and Google Workspace database

Other Duties & Responsibilities
• Attend Client Advisory Council meetings
• Attend client celebrations for ChangingGears and CityLink Center
• Assist with selling vehicles when necessary
• Assist with picking up donated vehicles when necessary
• Other duties may be assigned as appropriate

Job Requirements

• Passionate about the Mission and Vision of ChangingGears
• Conduct that is consistent with the Values of ChangingGears
• Possess high organizational skills and follow-through
• Ability to delegate appropriate tasks to others
• Ability to effectively communicate orally and in writing
• Willing and able to become a Notary
• Willing and able to be licensed as a used car salesperson – to complete car sales with clients
• Proficient in basic computer applications, including Google Apps, Salesforce and Mac
• Pass pre-employment drug screening and background check
• Valid drivers license
• No more than 2 moving violations and/or at-fault accidents on driving record within the past 2
• No drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)

Physical Requirements

• Able to sit and work on a computer for 2+ hours at a time
• Able to lift up to 25 pounds

Time Commitment

• Full Time
• Hours are generally Monday through Friday between 8am and 5pm
• Must be available for occasional special events and meetings outside of regular hours


• Salary dependent upon experience
• Health Reimbursement Arrangement
• Company matched Simple IRA plan
• Paid vacation and holidays

This position reports to Joel Bokelman, Executive Director of ChangingGears.

Think you'd be a good fit?

We'd love to hear from you.
Please send your resumé and cover letter to [email protected]